Coronavirus (COVID-19)

As the coronavirus (COVID-19) situation continues to evolve, we want you to know that the safety and security of our customers and employees is our top priority.

Questions about your insurance coverage?

We recognize that you may have questions related to your insurance coverage. Your well-being is of the utmost importance to us and we’re here to ease your concerns.

You can refer to your policy documents for details on your insurance coverage – and of course we are available to speak to you live.

You can also visit our Scotia Support site for more information, including Latest Updates and FAQs.

For questions related to your Creditor Insurance:

For questions related to the Travel Insurance you have purchased:

For questions related to Home & Auto Insurance:

  • Call wait times are longer than usual. Save time by checking out information online and viewing FAQs.

For questions related to Life & Health Insurance (Term Life, Critical Illness, Accidental Death, Guaranteed Life, Hospitalization Insurance):

For questions related to Health & Dental Insurance:

We remain committed to supporting you.