Contact Us

We are here to help you with any questions, inquiries or concerns you may have 

Comprehensive coverage for your day-to-day healthcare needs.

DEPARTMENTSHOURSPHONE NUMBER
ScotiaLife® Hospitalization Insurance
Mon-Fri (8:30am-7pm ET)
1-800-387-9844
ScotiaLife® Critical Illness Insurance
Mon-Fri (8:30am-5pm ET)
1-866-292-3512
ScotiaLife® Health & Dental Insurance
Mon-Fri (8:30am-5pm ET)
1-866-292-3512

Resolving Complaints 

If you have a complaint involving a product or service offered through BNS Insurance Agency Inc. which products are underwritten by Sun Life Assurance Company of Canada, we have developed a process to ensure that every effort is made to resolve your concerns.