Contact Us

We are here to help you with any questions, inquiries or concerns you may have 

Help protect yourself while away from home or cancel a trip due to an emergency.

DEPARTMENTSHOURSPHONE NUMBER
Sales and Services
Mon-Fri (8:00am–8:00pm EST)
Services: Mon-Fri (8:00am–8 :00pm EST), Sat (9:00am–6:00pm EST), Sun (11:00am–5:00pm EST)
1-877-421-0157
Assistance Centre
Mon-Fri (24 hours/7 days a week)
1-877-372-2988
Claims
Mon-Fri (8:00am–8:00pm EST)1-877-372-2989

Resolving Complaints

We are dedicating to ensuring that every effort is made to resolve your concerns about travel insurance products and services offered by ScotiaLife Financial. If you have a complaint or inquiry about your coverage, please call: 1-877-421-0157 Mon-Fri (8am-8pm ET)