Contact Us
We are here to help you with any questions, inquiries or concerns you may have
Help protect yourself while away from home or cancel a trip due to an emergency.
| DEPARTMENTS | HOURS | PHONE NUMBER |
|---|---|---|
| Sales and Services | Mon-Fri (8:00am–8:00pm EST) Services: Mon-Fri (8:00am–8 :00pm EST), Sat (9:00am–6:00pm EST), Sun (11:00am–5:00pm EST) | 1-877-421-0157 |
| Assistance Centre | Mon-Fri (24 hours/7 days a week) | 1-877-372-2988 |
| Claims | Mon-Fri (8:00am–8:00pm EST) | 1-877-372-2989 |
Resolving Complaints
We are dedicating to ensuring that every effort is made to resolve your concerns about travel insurance products and services offered by ScotiaLife Financial. If you have a complaint or inquiry about your coverage, please call: 1-877-421-0157 Mon-Fri (8am-8pm ET)