Contact Us

We are here to help you with any questions, inquiries or concerns you may have 

Help protect yourself while away from home or cancel a trip due to an emergency

DEPARTMENTSHOURSPHONE NUMBER
Sales
Monday to Friday 8:00am–8:00pm ET1-877-421-0157
Services

Monday to Friday 8:00am–8:00pm ET 

Saturday 9:00am–6:00pm ET 

Sunday 11:00am–5:00pm ET

1-877-421-0157
Assistance Centre
24/71-877-372-2988
Claims
Monday to Friday 8:00am–8:00pm ET1-877-372-2989

Resolving Complaints

We are dedicated to ensuring that every effort is made to resolve your concerns about travel insurance products and services offered by ScotiaLife Financial. If you have a complaint or inquiry about your coverage, please call: 1-877-421-0157 Monday to Friday 8:00am-8:00pm ET